Terms of Service for Grocerya

Last Updated: 27th May, 2026

Thank you for choosing Grocerya. These Terms of Service govern your use of our website, Grocerya . By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms:

By using Grocerya, you agree to abide by these Terms of Service and any additional terms and conditions referenced herein.

2. Use of the Website:

2.1 Eligibility:

• You must be at least 18 years old or have the legal capacity to enter into contracts to use our website.

2.2 Account Information:

• You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

2.3 Prohibited Activities:

• You agree not to engage in any activity that disrupts or interferes with the proper functioning of the website, including but not limited to hacking, scraping, or distributing malware.

3. Product Orders and Payments:

3.1 Order Placement:

• By placing an order on our website, you agree to provide accurate and complete information for the purchase.

3.2 Payment:

• All payments are processed through secure shopify payment processors. We do not store your payment information.

4. Shipping and Delivery:

4.1 Shipping Address:

• You are responsible for providing a correct and complete shipping address. We are not liable for orders shipped to incorrect addresses.

4.2 Delivery Times:

• Estimated delivery times are provided for informational purposes only. Delays may occur due to factors beyond our control.

5. Refund and Return Policy:

• Please refer to our Refund and Return Policy for information on refunds, returns, and exchanges.

6. Intellectual Property:

6.1 Content Ownership:

• All content on the Grocerya website, including images, text, and logos, is the property of Grocerya Store and is protected by copyright and other intellectual property laws.

6.2 Limited License:

• You are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal, non-commercial purposes.

7. Disclaimer of Warranties:

• Grocerya provides the website on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the website's accuracy, reliability, or availability.

8. Limitation of Liability:

• Grocerya t is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our website or products.

9. Changes to Terms:

• We reserve the right to update or modify these Terms of Service at any time without prior notice. The latest version will be posted on our website.

10. Contact Information:

• For any questions or concerns regarding these Terms of Service, please contact us at contact@grocerya.bd.

By using the Grocerya website, you agree to the terms and conditions outlined in these Terms of Service. Please review this policy periodically for any changes.